About
Hey there! I'm Rodrigo Lousada, and I'm all about crunching data, building stuff, and making tech do the heavy lifting. By day, I'm an AI enthusiast at IBM, specializing in chatbots, GenAI and all things automation. When I'm not glued to my laptop, you'll find me exploring the vibrant streets of Lisbon, playing sports or diving headfirst into a good tv show. I'm all about learning new stuff. Let's chat tech, data, or anything nerdy. I'm all ears!
Consulting Lead (Chatbot & GenAI Teams) at 
Right now, I'm rocking the role of Consulting Lead on the Chatbot Team at IBM. It's all about bringing some serious AI magic into the world of banking. My days are a mix of brainstorming with the team, leading them on our solutions development, and sometimes just a touch of coffee-fueled debugging. Lisbon is my basecamp, but with a hybrid work setup, I've got the freedom to work from anywhere with Wi-Fi. So, if you're ever in Lisbon, hit me up for some tech talk or a coffee hang!
- Position: Consulting Lead
- Team: Consulting - Automation - Chatbots
- Work Regiment: Hybrid (Mostly Remote)
- Office: Lisbon, Portugal
- Since: April 2020
- Expertise: AI and Advanced Analytics
- Sector: Banking
- Honors: Top Talent & Gold Champion Learner
Roles
Throughout my career and experiences, I've developed a diverse skill set and a passion for tackling challenges in different domains. Here are some of the roles where my work fits best:
Resume
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Rodrigo Lousada
Innovative and data-driven Data Specialist with 3+ years of experience in Data Science, Data Analytics, and Data Engineering projects. Consulting Lead with 1+ year experience.
- Lisbon, Portugal
- (+351) 911 184 298
- rodrigo.m.lousada@gmail.com
Education
MSc. Computer Science & Engineering
Grade: 17/20
Instituto Superior Técnico, University of Lisbon
Major in Artificial Intelligence and Machine Learning with minor in Data Science. Spent an Exchange Semester in Berlin taking Data Science classes in TU Berlin and Humboldt University.
Business Summer School
AESE Business School
Intensive course on a multitude of Business topics, such as Management, Operations, Economics, Accounting, and HR. Pitched solution on reducing truck driver’s loneliness to major truck and distribution company in Portugal (Luís Simões).
Certifications
AWS Cloud Practicioner
IBM Cloud Pak for Data
Professional Experience
Consulting Lead - Chatbot Team
April 2020 - Present
IBM Consulting, Lisbon, Portugal
- Contributed to 9+ NPS scores by building complete chatbot solutions that go from ideation to performance monitoring.
- Doubled FTE savings to the call center of a major Portuguese bank, by leading the project with a data-driven approach.
- Reduced 70% of team’s workload, by automating weekly tasks of the chat/voicebot projects.
- Designed dozens of new features for IBMs SaaS for Automation.
- Lead and mentor a team of 4-6 developers.
- and more...
Thesis Researcher | Data Scientist
Sep 2018 - Nov 2020
IT - Instituto de Telecomunicações, Lisbon, Portugal
- Achieved over 48% accuracy, 100% ROR and 1.90 Sharpe Ratio by designing an automatic trading system that exploited a custom Machine Learning algorithm to trade SPY options.
Event Coordinator
Apr 2016 - Mar 2019
SINFO, Lisbon, Portugal
- Generated over 7000€ in funding from tech sponsors.
- 10x engagement on social media with 10k+ followers across platforms.
- Recruited and formed more than 10 new volunteers.
What you can expect
When collaborating with me, you'll discover a diverse set of qualities that can be observed on my resume and have also been assessed through the Clifton Strengths test:
Achiever
Take immense satisfaction in being busy and productive. Great stamina to work on demanding and complex topics. Thrive in high pressure tasks with a deep focus on the goal.
Vision & Futurism
Futuristic mindset that comes into play often, envising innovative solutions and strategies. Right now, focusing on delivering GenerativeAI solutions to maximize clients' efficiency.
Curiosity & Learning
Great desire to learn and improve continuously. The process of seeking new innovative solutions get's me excited, which led to being recognized as an IBM Gold Champion Learner.
Ideation & Collaboration
Always collecting ideas. Conducting Design Thinking and Brainstorming sessions in order to extract from teammates the brightest ideas, while polishing them with critical thinking.
Leadership & Individualization
Skilled in recognizing teammates' unique strenghts and weaknesses. Present leader with great communication skills. Passioned about knowledge sharing and mentorship.
Data-driven
Coming across a variety of data roles, the decision making process is generally based on data with clearly defined KPIs. Experienced on analysing, interpreting and showcasing data.
Cloud Experience
Experience with cloud providers such as AWS, Azure and IBM Cloud. Certified as AWS Cloud Practicioner
Ownership & Trust
Embrace accountability, ensuring project success, and taking full responsibility for tasks completion and teams management.
Automation
Always looking for boring and repetitive tasks to automate. This resulted in reduced workload up to 70%.
Organizations
Along the years I had the pleasure to work with the following organizations.
At IBM, we tackle complex business challenges and drive meaningful transformation for our clients, by harnessing IBM's expertise, tech, and global reach.
IBM Consulting
Consulting Lead
Under the supervision of Prof. Rui Neves I had the pleasure to research on the application of Machine Learning algorithms to automate trading in Financial Markets
Instituto de Telecomunicações
Data Science Researcher
SINFO made me learn how to organize a large scale event, lead diverse teams, and create a diverse skill set of hard and soft skills. Forever an enthusiast of this event.
SINFO
Event Coordinator
Apart from the many skills and ability to adapt to any programming language or architecture, IST shapes us into competent, resilient, and hardworking professionals
Instituto Superior Técnico
Student
At TU, my journey was tailored to explore innovative teaching methods within Data Science, including topics such as Data, ML algorithms and Computer Vision.
TU Berlin
Student
I joined Humboldt University to learn Scientific Writing, drawn by its distinguished legacy of research, which includes luminaries like Albert Einstein and Max Born
Humboldt University
Student
As an Engineer, AESE was a great opportunity to diverse my skillset by learning more about Business and Management, while applying the Harvard case method.
AESE Business School
Student
Contact
Please don't hesitate to reach out; I'd love to have a conversation about anything under the vast word cloud of topics below.
Email:
rodrigo.m.lousada@gmail.com
Call:
+351 911 184 298
IBM Location:
R. Mar da China 3, 1990-137 Lisboa